Our practice telephone lines are extremely busy please remember you can request prescriptions via Patient access.  You can also use Online Consult to seek advice. 


Covid Update on 15th Dec 2021:

  ‘In line with the Government’s announcement, the NHS is aiming to offer every eligible person the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.


As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience and respect as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.


Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts, norovirus or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate or arrange for a healthcare professional to call you.
  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.


If you are now eligible for your COVID-19 booster please book it as soon as you can. You can book it online or by contacting the practice.

It is vital as many people as possible get boosted as soon as possible.


 COVID-19 Updates: 

 Please note we can not give individual advice, For all up to date advice please visit https://111.nhs.uk/covid-19 




  If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS111 if they cannot get online).

  Hollyoaks Medical Centre is now implementing no online booking of appointment. All appointment requests will be triaged. You will be given a telephone or video consultation appointment where appropriate. In order to offer a safe service, the surgery can only offer a certain number of appointments each day.

Thank you for your co-operation

You can get up to date information about Covid-19 vaccination services and the priority groups on:


 In the meantime, patients are reminded that they will be contacted once it's the right time to come forward.



COVID-19 VACCINATION: Guide for older adults 


COVID-19 VACCINATION: Guide for women of childbearing age, pregnant , planning a pregnancy or breastfeeding



 Wearing Face Masks:

We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings.

GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask, whether in regard to their use on public transport or in any other setting as required by legislation.

Government advice on the use of face coverings on public transport can be found here: 


We hope that this guidance provides some reassurance for you on this issue. 


GPDfPR “General Practice Data for Planning and Research" 

Hollyoaks Medical centre is supporting vital health and care planning and research by sharing your data with NHS Digital.  For more information about this see the GP Practice Privacy Notice at:


This collection will start on 1 September 2021

If you do not want your data to be shared with NHS Digital please register by completing Type 1 Opt-out with us.



Hollyoaks Medical Centre

Hollyoaks Medical Centre: is based in a beautiful and pleasant semi rural area, in between Redditch and Solihull and has close links to the M42 Motorway. Hollyoaks Medical Centre moved to its present purpose-built premises in 1993 to accommodate the expected growth in practice population. We are proud of our surgery and feel it offers an attractive environment for both patients and staff.
We aim to offer a quality service, as recognised by patients and staff, by providing and developing Primary Care effectively and efficiently using a team approach and maximising resources to the optimum benefit of our patients’ health. READ MORE..


Here at the surgery we have 3 GPs, 1 Nurse Practitioner, 2 Practice Nurses and 1 HCA who provide NHS services to over 4,600 patients.
Our website allows patients who have registered for online services to;

 Book appointments

 Cancel appointments

 Repeat prescriptions

 View limited test results

Our Staff

Sample image Dr Moheb Shalaby

General Practitioner

Sample image Dr Sarah Benn

General Practitioner

Sample image Dr Nazrin Adni

General Practitioner

Sample image Dr Caroline Loane

General Practitioner